💐 Spring into Spring sale! Use code FLWR at checkout for 15% off 💐
Contact information
Trade name: Lunexandra
Email: zeposte@lunexandra.com
Questions? We have answers!
What poster sizes do you offer?
We print in many popular and wall-friendly sizes. Choose a size based on where you’ll hang it and whether you want a statement piece or a subtle keepsake.
12x16 inches
18x24 inches
24x32 inches
What's the return policy?
Contact us with your order number within 30 days; we’ll happily arrange a reprint or refund!
Can I cancel my order?
We can cancel within 12 hours after your order is placed, just contact us with your order number and mention that you're trying to cancel
Do you offer poster framing?
Yes! Choose a frame style and color at checkout. Our frames are designed to fit your print size precisely.
How accurate are your star charts?
Our maps are generated from astronomical catalogs provided by NASA and recreate the sky for your selected date/time/location as precisely as possible.
When will I receive tracking?
You’ll receive a tracking link in your email once your order leaves production and is handed to the carrier.
When will I get my order?
For posters, you can expect your print to arrive in 5-9 business days, or 7-10 business days if you choose to have us frame it. For candles, you can expect your candle to arrive in 5-7 business days.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
